Janet Santucci has been given the Award for Commitment and Excellence in Service (ACES) from UPMC. The ACES recognizes those UPMC employees who demonstrate a strong dedication to service and who exemplify effective leadership skills. Awardees are nominated by their peers, and make up less than 1 percent of all UPMC staff.
Santucci, Manager of the Pediatric Division of the Department of Critical Care Medicine (PCCM), has been with the division for 37 years. “Janet was nominated for her unwavering dedication and service to the Division and Department, and for her exemplary professionalism and ‘can do’ attitude,” said Bob Clark, PCCM Division Chief. “Simply put, Janet’s efforts make all of us in the Division better at what we do.”
In her nomination letter, it was noted that “Janet is even-keeled and approaches every challenge with calmness and reassurance. Her extensive knowledge of her administrative duties gives her the ability to manage our office and staff issues quickly and correctly. She will always put aside her work to help one of our physicians, trainees, or administrative team and she is infinitely patient and kind.”
The letter also noted that Janet is genuinely interested in her employees’ well-being and job satisfaction, and that she is always seeking out ways that the office operations could be improved.